Do I have to pay for a repair?Updated a year ago

Under the Lifetime Guarantee, within 30 days of purchase, we cover the cost of your repair* and 2-way shipping. After 30 days, we just ask for you to cover 2-way shipping. In the unlikely event of a second repair request within the first 30 days of receiving it, we will provide a gift card for the same value as the original order.

*Note: Certain services are not covered under the Lifetime Guarantee. Click here to check if your item is qualified under our repair services.