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What is included in your repair policy?Updated a year ago

Stay golden on us. We stand behind the quality and craftsmanship of our gold and offer a lifetime guarantee on repair services to our Vermeil, 14k and 18k fine jewelry.

Here are a list of services that are covered under the Lifetime Guarantee:

Rings*1. Ring resizing up/down
2. Ring reshaping
3. Ring engraving
Necklaces & Chains1. Fix or replace a broken jump ring
2. Resize chain
3. Chain repair/ soldering
Earrings1. Earring post soldering
Stones & Setting1. Diamond setting service**
2. Gemstone replacement service**
3. Stone tightening
Cleaning & Restoration1. Jewelry polishing
2. Rhodium plating
3. Gemstone polishing

*If a ring has a full pattern or stones all, or most, of the way around, it generally cannot be resized. 
**Diamond setting and gemstone replacement services will be subject to a fee. We will quote a price before proceeding with your repair.

Ready to request for a repair? Head on over to our Repairs Center.

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