What is included in your repair policy?Updated a year ago
Stay golden on us. We stand behind the quality and craftsmanship of our gold and offer a lifetime guarantee on repair services to our Vermeil, 14k and 18k fine jewelry.
Here are a list of services that are covered under the Lifetime Guarantee:
|Rings*||1. Ring resizing up/down|
2. Ring reshaping
3. Ring engraving
|Necklaces & Chains||1. Fix or replace a broken jump ring|
2. Resize chain
3. Chain repair/ soldering
|Earrings||1. Earring post soldering|
|Stones & Setting||1. Diamond setting service**|
2. Gemstone replacement service**
3. Stone tightening
|Cleaning & Restoration||1. Jewelry polishing|
2. Rhodium plating
3. Gemstone polishing
*If a ring has a full pattern or stones all, or most, of the way around, it generally cannot be resized.
**Diamond setting and gemstone replacement services will be subject to a fee. We will quote a price before proceeding with your repair.
Ready to request for a repair? Head on over to our Repairs Center.