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Aurate New York Help Center logo

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Orders & Fulfillment

Click here for order updates and shipping timelines.

9 articles
Returns and Exchanges

Everything you need to know about our returns policy.

2 categories
Lifetime Guarantee

Learn more about Aurate's Lifetime Guarantee and our repair services.

1 category • 1 article
Discounts & Promotions

Learn about our discounts and current promotions.

4 articles
Our Jewelry

Everything you need to know about our gold.

7 articles

Learn more about our gift cards and gifting options.

4 articles
Jewelry Care

Tips and tricks to care for your gold.

3 articles
Engagement Rings

Learn about our customizable engagement jewelry line.

20 articles

Payment modes we accept.

3 articles

What happens to canceled and returned orders.

4 articles
Fraud Prevention

Critical information regarding how Aurate protects you from fraudulent activity.

2 articles

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