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Orders & Fulfillment
Click here for order updates and shipping timelines.
Returns and Exchanges
Everything you need to know about our returns policy.
Lifetime Guarantee
Learn more about Aurate's Lifetime Guarantee and our repair services.
Discounts & Promotions
Learn about our discounts and current promotions.
Our Jewelry
Everything you need to know about our gold.
Gifting
Learn more about our gift cards and gifting options.
Jewelry Care
Tips and tricks to care for your gold.
Engagement Rings
Learn about our customizable engagement jewelry line.
Payments
Payment modes we accept.
Refunds
What happens to canceled and returned orders.
Fraud Prevention
Critical information regarding how Aurate protects you from fraudulent activity.
Get support
- Contact usNeed help? Send us an email to [email protected] and we'll get back to you within 3 business days.
- Chat with usNeed to make changes to your order or expedite an order? Speak with one of our team members!