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Learn more about our exchange policy and how to request for one.


What is your exchange policy?

Easy, breezy is our policy. You can exchange any eligible gold within 30 days of receiving your order, just head on over to our Returns Portal.Aurate provides exchanges* for the same item in a different size or color. You may choose to upgrade your i

Tell me more about Exchanges.

Looking to exchange your item? Here are three options that you can find within our Returns Portal. This applies to US orders only. 1. Exchange for a different product

Can I start an international exchange?

No, we don't support international exchanges at the moment. Head on over to our International Returns Portal to start a return, and place a new order for the item you want. Need help? Please reach out to the Care Team for further assistance.