What happens to canceled and returned orders.
Upon receiving the cancellation notification, the refund will be credited back to your original payment method within 3-5 business days. Should you not receive the refund within the stated time frame, please contact the Care Team via email with your
So sorry to hear that your gold did not work out for you!Our current return processing time is averaging 10-15 business days after we receive your return. We'll issue your refund on your original form of payment once the item has been returned and in
To find out more about our return timeline, click here. We’re working as fast as we can to process your return! We seek your patience here. Please write in to the Care Team with your order number and/or your email address should you not receive your
Note: gift cards cannot be withdrawn as cash. In the case of a valid return, the value greater than the gift card will be refunded back to the original payment method. While the amount paid using the gift card will be refunded back to the gift card.