How can I find out my engagement ring size?
You may try our Ring Sizer using this link to help!.
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Engagement Rings
Learn about our customizable engagement jewelry line.
What kind of metal does Aurate use for my engagement ring?
We ethically source, sustainably make, and only use real platinum, solid 18-karat, and 14-karat gold in our engagement jewelry. Measured in 24ths, 18-karats denotes 18/24 parts of gold while 14-karats denotes 14/24 parts of pure gold. Platinum is 95
What is the quality of your stones?
All of our white diamonds for engagement are graded VS1 (‘eye-clean’) or above for clarity, and Near Colorless at G-H. Each product page contains detailed information about its specific cut, stone shape, and total carat weight. We pre-select only th
Are your diamonds conflict free?
You bet they are. From Day 1, we were completely committed to only using diamonds (and, for that matter, any raw materials) from sources that are certifiably conflict-free throughout the supply chain. We’re also going far beyond that to insist that o
Do your engagement jewelry contain any nickel?
Only our 14k and 18k White Gold options contain nickel, to give the metal its white luster and hardness. If you have an allergy to nickel and would like white metal, we recommend Platinum.
Can I have my diamond certified?
All Aurate diamonds are certified by GIA, the highest echelon of certifications, and each unique diamond ring comes with its own GIA certificate.
How long does it take to receive my engagement ring order?
On average, our diamond engagement collection takes 4-6 weeks to be made, and then ships to you with overnight shipping (Fedex). Shipping times for international orders vary depending on your destination and preferred duties and taxes payment method.
Can I engrave or personalize my engagement ring?
Our engagement capsule can be engraved on the band – you’ll see an ‘engrave’ icon next to the ‘add to cart’ button on the product page if so. You can choose to have up to 10 characters (including numbers and punctuation) engraved. Our engravers will
How is my engagement ring order shipped?
All of our engagement rings are insured and shipped via Fed-Ex Overnight with a tracking number.
Is my engagement ring shipment secure and insured?
Fedex is the leader in fine jewelry shipments around the world, and we ensure to insure your special parcel before it leaves the facility, so you can be worry free! Leave the unpleasant parts to us.
Do you ship engagement rings internationally?
Yes, we accept and ship international orders. Shipping times for international orders vary depending on your destination and preferred duties and taxes payment method. As soon as your order ships, you can track it through your shipping confirmation e
How can I take the best care of my diamonds?
Your jewelry is designed to withstand the normal rigors of modern life, but keep in mind that they are still made from precious metals and delicate stones, so a bit of TLC wouldn’t go astray. We suggest removing your jewelry before any physical exert
How do I clean my jewelry?
Mix a few drops of detergent-free soap with warm water. One piece at a time, soak your jewelry and use a very soft brush to lightly clean each piece. Rinse with care (and don’t drop it down the drain – learn from our experience)! Finally, lightly dry
How should I store my jewelry?
Always store your diamonds in a dry area, like your Aurate travel pouch, to prevent exposure to the elements. Don’t keep it stored for too long though – it was made to be worn!.
Can I see my diamond before you send it?
All of our diamonds are GIA certified at a certain level of quality that we stand behind and that you know us for. We have pre-selected only the best options for you that will come with a GIA certificate, to save you the trouble of having to look th
Can I get status updates on my engagement ring order?
We will get straight to work as soon as you place your special order with us. If you have any questions or concerns, feel free to email us at any time at [email protected] to get any updates on your order.