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We ethically source, sustainably make, and only use real platinum, &#xA0;solid 18-karat, and 14-karat gold in our engagement jewelry. Measured in 24ths, 18-karats denotes 18/24 parts of gold while 14-karats denotes 14/24 parts of pure gold. Platinum is 95/100 parts pure. The remaining percentage is an alloy added to enhance durability of naturally soft metals allowing us to guarantee our products for life.

We ethically source, sustainably make, and only use real platinum,  solid 18-karat, and 14-karat gold in our engagement jewelry. Measured in 24ths, 18-karats denotes 18/24 parts of gold while 14-karats denotes 14/24 parts of pure gold. Platinum is 95

What kind of metal does Aurate use for my engagement ring?

Engagement Rings

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Orders & Fulfillment

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Tell me more about your Holiday Return Policy.

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Tell me more about Exchanges.

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Exchanges

Returns and Exchanges

Tell me more about your Lifetime Guarantee.

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I have an issue with my item. Can I repair it?

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Repairs

Lifetime Guarantee

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Discounts & Promotions

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Explain the difference between Vermeil, 14K and 18K.

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Why is your jewelry leaving a stain on my skin?

What is Aurate Studio Collection?

What is FRYE x AURATE Collection?

Our Jewelry

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My gift card code doesn’t work. Help!

Does Aurate offer gift wrapping?

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Gifting

Vermeil Care Guide

14K Solid Gold Care Guide

18K Solid Gold Care Guide

Jewelry Care

How can I find out my engagement ring size?

What is the quality of your stones?

Are your diamonds conflict free?

Do your engagement jewelry contain any nickel?

Can I have my diamond certified?

How long does it take to receive my engagement ring order?

Can I engrave or personalize my engagement ring?

How is my engagement ring order shipped?

Is my engagement ring shipment secure and insured?

Do you ship engagement rings internationally?

How can I take the best care of my diamonds?

How do I clean my jewelry?

How should I store my jewelry?

Can I see my diamond before you send it?

Can I get status updates on my engagement ring order?

Will I be charged for sales tax on my order?

What is Catch?

What is Klarna?

Payments

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I still have not received the refund. Help!

I placed an order using a gift card. Can I get a refund?

Refunds

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Fraud Prevention

What kind of metal does Aurate use for my engagement ring?Updated 3 years ago